About the role

National Grid Electricity Transmission (NGET) is at the heart of energy in the UK. The electricity we provide gets the nation to work, powers schools and brings energy to life. Our energy network connects the nation, so it’s essential that it’s continually evolving, advancing, and improving.  In NGET we are passionate about both operating our network safely and providing highly reliable quality of supply for our customers.

As Quality Assurance Manager you’ll develop, implement and maintain an effective ISO internal audit programme for the integrated management system and work with the business to ensure that NGET’s Quality Management System (QMS) meets the requirements of ISO 9001.  You’ll support the business to help develop a culture of quality and customer focus throughout the organisation, establishing and implementing an effective Supplier Quality Assurance Strategy for NGET

Key Accountabilities

• Manage the third-party preparation and external certification within NGET to maintain ISO 9001, 14001, 45001, 55001 certifications working closely with stakeholders across the business.

• Develop and manage data insights and reporting from ISO internal audit and ISO external certifications programmes to NGET Exec.

• Develop, implement and assure a Quality Management System (QMS) integrated with occupational safety, environmental and asset management systems.

• Chair and deliver Integrated Management System Reviews and provide reporting on Quality system performance to leadership.

• Manage staff to ensure that there is appropriate quality management support, communication, and awareness to the business.
• Work with the business Delivery Vehicles to understand their needs regarding quality and develop the QMS to support them and those of the NGET Customers.
• Drive the NGET business to be Customer focussed where efficient cost-effective processes are developed, aligned to their needs. 
• Use sound objective data to identify improvements to the Quality Management System and work with the DVs and the NGET Exec to implement these.
• Develop and communicate standard expectations on quality competence, career pathways for key quality roles.

We’re flexible on where you are based but there will be a need to travel to Warwick for meetings on a regular basis, as well as extensive travel throughout England and Wales to site as and when required.

What you'll need

We’re looking for someone with hands-on experience of implementing and managing ISO9001 across a large-scale organisation in compliance with IS0 9001 to achieve certification.

You’ll need an understanding of the wider NGET business or a heavy infrastructure engineer company, as well as the quality challenges relating to it, coupled with Quality Assurance and Internal Audit experience.

Resilient with the confidence and courage to challenge behaviours and issues, you’ll have the ability to think of innovative new ways in which to engage the business.

You’ll be experienced in managing quality activities and providing pre and post contract procurement quality support for goods, services and materials supplied to NGET.

Degree level qualified, or with significant relevant business quality experience, you’ll have a Lead Auditor (ISO 9001) qualification and ideally be a member of Chartered Quality Institute.

What's in it for you?

• Salary of £65,000 to £72,000 per annum, depending on experience
• Job requirement car
• Annual Performance Based Bonus of up to 30%
• 28 days annual leave, plus eight statutory days
• Generous contributory pension scheme - we will double-match your contribution to a maximum company contribution of 12%
• The option to buy additional or sell holiday days
• Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave – so long as it’s relevant to your role
• Access to several flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few
• Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days)
• Access to a numerous apps which support health, fitness and wellbeing

More Information

This is a Band D role within ET

Hiring Manager – David Baskett

This role closes on 16th October 2025 however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.  

At National Grid we are committed to building a diverse, inclusive and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.

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