Performance, Risk and Compliance Lead (Substations & Cables)

About us

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark.

National Grid is hiring for a Performance, Risk and Compliance Lead  - This position is based in our Warwick office. Hybrid/Flexible Working model.

(Visa and relocation package are not available for this role.)

Job Purpose

The Performance, Risk and Compliance Lead will play a critical role in ensuring Operations delivers its objectives safely and efficiently, in line with National Grid’s strategic priorities and regulatory obligations. You will work in partnership with relevant departments across ET and the regional substation teams to embed a consistent, high-quality, and data-driven approach to performance, risk and compliance assurance. You will raise visibility of performance measures that require attention, develop and manage a strategic risk register for the department, and collaborate with the Policy team and SHEC to ensure we meet our legal obligations and maintain our ISO certifications. The Operations (Substations & Cables) department comprises six regional teams, as well as capital development and commissioning teams. The department employs around 1,300 people, with colleagues spanning from Level 3 to Band C, both field and office based, so you will tailor your approach depending on the task and audience. 

What you'll do

• Lead a consistent approach to KPIs across regional teams; analyse and interpret performance data to identify trends, gaps and improvement opportunities. Act as the lead interface between Operations and the AO Performance Manager, ensuring KPIs are built on high-quality data, meet departmental needs, and are well understood.
• Collaborate with the Operations leadership team, Transformation PMO, and AO Performance Manager to track key transformation metrics and ensure the realised benefits of change programmes.
• Drive engagement and accountability by raising the profile of KPIs requiring increased focus or escalation.
• Support the coordination and preparation for internal and external audits, ensuring evidence and documentation are robust and up to date.
• Lead the development and management of the Operations risk register, ensuring risks are clearly articulated, assessed and mitigated. Work with central risk and assurance teams to align local risk practices with corporate frameworks.
• In collaboration with SHEC, Risk & Assurance, and regional Operations teams, support continuous improvement of governance, risk management and compliance within Operations, promoting transparency and accountability in risk management across all areas.
• Provide regular reporting and insights to the Operations Director and senior leadership team to support informed decision-making.
• Facilitate risk workshops and reviews with operational managers and teams to identify emerging risks and ensure proactive management.

About you

• Practical understanding of operational processes in large or complex organisations.
• Proven experience building and managing risk registers and implementing mitigation plans.
• Experience supporting ISO management systems and coordinating certification/audit activities, including re‑certification.
  • Knowledge of (9001, 14001, 45001) is a bonus.
• Strong data literacy: comfortable working with large datasets, analysing performance and turning analysis into clear, prioritised actions.
• Excellent stakeholder management and influencing skills with a track record of driving accountability across diverse and geographically dispersed teams.
• Organised self‑starter with attention to detail and a commitment to continuous improvement.
• Experience connecting operational teams, management, and central functions to ensure data, actions, and escalations are effectively coordinated and communicated.

What you'll get

A competitive salary between £48,000 - £57,000 – dependent on capability

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

More Information

The closing date for this vacancy is 13th March. However, we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

DE & I statement:

At National Grid, we work towards the highest standards in everything we do, including how we support, value, and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation and welcome and encourage applicants with diverse experiences and backgrounds, offering flexible and tailored support, at home and in the office.

Our goal is to drive, develop, and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives, and business need. We are committed to building a workforce that can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.

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