Head of OHL Operational Delivery

Driving National OHL Delivery with Safety, Performance, and Operational Excellence at the Core.

We’re looking for a passionate Head of OHL Operational Delivery to join our Overhead Lines Team!

You will ensure the OHL delivery team scales appropriately to meet demand while consistently maintaining the highest levels of safety and sustainability. You will assure that all work delivered and activities undertaken are executed to the highest quality standards, in line with relevant procedures, standards, and legislative requirements associated with occupier duties. Owning the strategy, direction, and operational leadership of the national team, you will collaborate effectively to drive the most efficient approach across all operational teams, leading by example through continuous performance improvement and effective performance management. Recognising the growing demand for network access, you will build and sustain strong relationships with key internal and external stakeholders, anticipate future needs, and ensure his team provides safe system access and commissions new assets efficiently, supporting customer requirements while maintaining a resilient and reliable network.

This role can be based out of our Warwick or one of our Operational Sites, and we’d hope to see you at least two days per week with some regional travel but you’re welcome to be in the office more often if that would work best for you. We’re happy to discuss any additional flexibility in working patterns or requirements that you feel could help to make this job work for you.

What You'll Do

• Lead all aspects of operational delivery, including training, risk management, business continuity, performance, and the implementation of new methods, processes, policies, and strategies.  Identify and manage operational risks to enable safe, innovative, and efficient operational delivery.
• Accountable for SHEQW (Safety, Health, Environment, Quality, and Wellbeing) standards ensuring adherence to legislation and standards.
• Assure emergency planning and preparedness including standby, emergency response and restoration, ensuring the team is fully competent and trained to ensure effective delivery of planned and unplanned requirements.
• Lead and motivate the operational teams to deliver results on time, to required quality and safe standards, within required cost parameters to fulfil the business plan.  Understand, review, and make decisions on the support and focus needed on specific KPIs to assure and enable delivery, considering in-year changes and unplanned pressures.
• Develop and maintain a network of key influencers and stakeholders that support operations, working with the OHL Operations Director and the broader AO team to oversee and assess all areas of the operations team to identify and strategic ambitions and needs.
• Lead, develop, and embed a culture of effective change management to adapt to, optimise, to enable effective delivery of OHL self-delivered works.  You will originate, champion, and lead initiatives for change to enable efficient work delivery and improve business efficiency.  Seek out, share and implement both internal & external best practice to drive continuous improvement.

What You'll Have

• Degree level qualification or comparable industry experience.
• Ability to communicate effectively in an operational environment, ensuring key messages are clear and understood
• Experience of supervision, line management/ matrix team management.
• Able to work across workstreams and delivery units, builds relationships with key stakeholders and can identify opportunities to continually improve the efficiency of self-delivery options or SAP provision.
• You have the credibility to provide technical leadership to the team and to set clear technical expectations to all those working on the network.
• Practical experience leading all aspects of operational delivery, including but not limited to, training, risk, business continuity, performance, implement and manage new methods, processes, policies and strategies for operations
• Can demonstrate a deep understanding and proven track record of safety and risk management in operational environments.
• Experience of leading a high performing team using best practice tools and methods  
• Senior stakeholder engagement skills, as well as a disciplined approach to change management, programme and project performance, governance and benefits management.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive, and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.

What You'll Get

A competitive salary dependant on experience.

As well as your base salary, you will receive a bonus based on personal and company performance with on target being 20% (with a maximum of 40%) and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%, Private Medical Insurance, A company electric vehicle or cash alternative, plus many more flexible benefits.

Further Information

The closing date for this vacancy is Midnight 3 July 26, with interviews due to take place w/c 13 July 26 onwards. We encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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