Head of Data Analytics & Insights

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most.

We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. 

To be successful we must continue to anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. 

Our work here is critical. National Grid moves energy to millions of homes and businesses in the UK and US and the technology we utilize to complete that task is down to us. This role is at the center of facilitating the energy revolution and enabling National Grid to continue to be a leading multi-national energy company. It’s imperative that you have a passion for energy and solving the problems of today, tomorrow and beyond to ensure a secure, reliable and accessible energy system for all. 

Location: The role will be based out of our Warwick or Strand, London office; we operate a hybrid working policy, and a typical working pattern would be three days per week in Warwick,or London with 2-4 days a month in the office. 

About the Role

We are seeking a dynamic and strategic Head of Data Analytics & Insights to join our General Counsel Operations team.

The Head of Data Analytics & Insights will build the data and insights capability for the General Counsel Function. 

This role requires an experienced legal operations professional with strong data analyst skills and budget and financial management experience capable of improving how we capture insights, create metrics, analyse and drive performance. 

The ideal candidate will possess exceptional stakeholder management skills, a proven ability to operate in a large dynamic legal function, and a strong track record of transforming legal data into actionable insights that support decision‑making, performance management, and value delivery.

Key Accountabilities

• Drive the legal data and analytics strategy, aligned to Legal Operations and wider General Counsel Function priorities.
• Establish consistent data standards, taxonomies, metadata and governance to improve data quality, reporting and AI readiness.
• Prepare and maintain datasets to support analytics, automation and AI-enabled solutions.
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• Design and deliver executive-level dashboards and reporting (including Power BI) across in-house resourcing, legal demand, external counsel utilisation, legal spend, technology adoption and performance.
• Provide reporting and insights to support the Legal Front Door and Knowledge Management Hub, including demand, routing, capacity, performance and service metrics.
• Produce actionable insights that support prioritisation, resource allocation, budget management and optimisation of external counsel value.
• Track and report on legal budget forecasting and spend.
• Identify trends, risks, opportunities and improvement areas through analysis of legal and financial data.
• Support the definition and implementation of KPIs aligned to legal strategy and service delivery objectives.

Qualifications

• Able to build data literacy across the General Counsel Function 
• Strong ablitly to support colleagues in making insight-led decisions

• Data Background in Legal Industry
• OR Finance Background in Legal Industry 
• 2-3 years experience 
• Power BI
• Microsoft , Excel
• AI 
• Co-pilot 

More Information

Location: Warwick or London- London being prefered. 

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive, and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.

Further Information

The closing date for this vacancy is Midnight 3 November 26,  We encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.