Digital Product Manager

About us

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Digital Product Manager and find your superpower. 

National Grid is hiring a Digital Product Manager.  This role is designated as hybrid, with an expectation of one or two days per month in the office. Requirements may vary based on business needs and company policy.  

About the Role

To drive digital to help enable Net Zero.

In this role you’ll be developing our digital products and agenda. You’ll be delivering digital technologies to optimise energy generation, transmission, and distribution.

You’ll be overseeing the lifecycle of an entire line of products that will help make Net Zero happen. Many of these products are completely bespoke, designed and created in-house.

You’ll be involved in everything from product design to production, mapping the digital landscape and defining the long-term roadmap.

This is a job for those with aspirations for future leadership. You’ll be working on greenfield projects with enormous scope and multi-million-pound investment. You’ll be given great autonomy and the opportunity to deliver meaningful change at the heart of the energy transition. 

What You'll Do

• Communicating and building strong, collaborative relationships with senior management. This is the biggest part of the role. You will influence attitudes, decisions and actions for mutual benefit and keep colleagues updated on digital progress.
• Setting out a digital roadmap for your product line and implementing systems such as team structures and ways of working.
• Researching the market and introducing market leading digital products.
• Taking charge of a suite of bespoke products, such as our Workbook product, that provides transparency and visibility across the entire Strategic Infrastructure division. Or delivering Products to enable the delivery of huge infrastructure projects that will make a huge impact on the environment.
• Communicating the overall vision of your digital roadmap.
• Ensuring your team members build good relationships with relevant stakeholders. They must be professional, open, collaborative, and able to challenge others and be challenged themselves in an amicable, respectful way.
• Developing a well-balanced, cross-functional team by ensuring learning opportunities are identified and optimised, and people are given the support they need.
• Acting as the ultimate escalation point for issue resolution within your field.
• Managing requirements through the entire delivery and operational lifecycle.
• Championing the importance and value of requirement management principles.
• Planning and leading scoping, requirements definition, and priority setting.
• Making digital a reality, rather than an aspiration. Driving a digital culture and the adoption of products across New Infrastructure, in alignment with the strategic direction of National Grid.
• Building on enduring digital product capability to enable continuous digital improvement.

About You

• Influential and persuasive, you champion creativity and innovation. You are good at making decisions, even when you have incomplete information and time.  You are highly self-motivated and able to work without a lot of direction.
• Your business knowledge is broad and deep. You have strong verbal and written communication skills, underpinned by the understanding that effective communication usually involves listening more than speaking. You are good at identifying what colleagues are actually asking for. Crucially, you know how to translate information about Digital & IT into language everyone can understand.
• A good understanding of current and emerging product methods, agile methodologies, and trends.  You have significant experience of delivering digital products in a fast-paced environment, and experience within an agile delivery environment.
• Experience of working within a heavily matrixed organisation, with the ability to drive for results.  Experience of strategic, investment and product planning ensuring alignment with business strategy and priorities, plus a good understanding of financial management, benefits management and realisation linked to business results.
• Degree-level qualification or equivalent experience.

What you'll get

• Competitive Salary: circa £77,000 - £88,000 per annum (dependent on location, capability, and experience).

 Additional benefits:
 

• Flexible benefits such as a cycle scheme, share incentive plan, technology schemes
• Ongoing career development and support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave – so long as
• it is relevant to your role
• Access to apps such as digital GP service for round the clock access to GP video consultations and NHS repeat prescriptions, wellbeing app to support your health and fitness
• Access to Work + Family Space, providing support and resources for work and family life, including paid emergency childcare and eldercare