Behavioural Lead

Business Unit:  Strategic Infrastructure
Requisition Number:  9128

About the role

 

National Grid’s Electricity Transmission System is undergoing a major upgrade to meet changing generation and demand requirements as part of the UK’s journey to net zero. We have established a working partnership with 7 delivery partners to carry out these major upgrade projects and we’re looking for an experienced and motivated Behavioural Lead to play a key role in driving collaboration and high performance across our Electricity Transmission contractor partnerships.

 

Working closely with the Construction Strategy Performance Manager, you’ll lead the rollout and continuous evolution of our behavioural framework—embedding a culture of trust, collaboration, and continuous improvement across complex infrastructure programmes.

 

This is a pivotal role where you’ll influence how teams collaborate across these major programmes, shaping culture, improving performance, and delivering lasting impact.

 

What you’ll be doing

 

  • Champion and embed the behavioural approach, ensuring alignment with the partnership charter across projects and delivery partners.
  • Facilitate engaging workshops to align teams and strengthen collaboration, build inter-organisational relationships, disseminating relevant information.
  • Coach leaders and teams to build capability and sustain collaborative behaviours.
  • Guide projects through behavioural maturity self-assessments and support the creation of clear, measurable action plans.
  • Analyse data and generate actionable insights on health, risks and performance, to inform decision-making at regional and national boards.
  • Present insights to regional and national governance boards to support informed decision-making.
  • Continuously improve tools, frameworks, and processes based on feedback and programme needs.

 

We’re flexible on where you are based as this role will offer a mix of office working and travel to sites, alongside hybrid working from home.

 

 

What you'll need

 

  • Strong expertise in behavioural change, organisational development, and coaching.
  • Skilled workshop facilitator and coach, confident working with diverse, multi-stakeholder environments.
  • Ability to analyse data and translate insights into actionable improvements.
  • Experience in large-scale, complex programmes (ideally infrastructure, energy, or utilities).
  • Excellent communication and stakeholder engagement skills.
  • Degree (or equivalent experience) in organisational development, psychology, business, engineering, or similar.
  • Experience embedding behavioural or cultural change initiatives.
  • Strong analytical and reporting capability (Excel, PowerPoint, Power BI desirable).
  • Coaching, facilitation, or change management certifications (e.g. ILM, CIPD, Prosci) – advantageous.

 

 

What's in it for you?

 

A competitive salary of £48,300 - £59,000 per annum

 

  • Annual Performance Based Bonus
  • 26 days annual leave, plus eight statutory days
  • The option to buy additional or sell holiday days
  • Generous contributory pension scheme - we will double-match your contribution to a maximum company contribution of 12%
  • Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave – so long as it is relevant to your role
  • Access to several flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
  • Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days)
  • Access to a numerous apps which support health, fitness and wellbeing.

 

 

More Information

 

 

This role closes at midnight on 8th July 2026 however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. Interviews will be held in mid to late July.

 

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We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.