VKL Control Room Manager

About the role

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Control Room Manager and find your superpower.
 
National Grid is hiring a Control Room Manager to work on site at our Viking Link Interconnector site in Bicker Fen, Lincolnshire.
 
In this role, reporting to the UK Asset Operations and Maintenance Manager, you’ll be managing a team of HVDC Control Room Operators, a dedicated shift team who are responsible for controlling and monitoring the operation of the Viking Link Interconnector.
 
You will be responsible for ensuring safe operation of the systems, developing and maintaining a resilient control room team, ensuring compliance to procedures and working closely with all stakeholders. 

This role is based on a 24/7 operational site, and you will be required to participate in a standby rota as an escalation point for site incidents and interventions.

The role also comes with line management responsibilities.
 
As the role is based on site at Viking Link we require candidates who can drive with a full UK driving licence.

Please note, there will be travel to different sites required for training within the first few weeks of the role.

What you'll do

• Line manage a team of shift operators for the Viking Link interconnector, prioritising safe operations. This includes setting objectives, planning development and training needs.
• Develop members of the team, deliver training and mentoring to gain Control Room authorisations. Conduct refresher assessments and continual development of their capability. Forward plan recruitment strategy to ensure team resilience.
• Develop and maintain sufficient control operating procedures and guidance so operations are undertaken in accordance with policies and safety rules.
• Work closely and collaboratively with our partners and the National Electricity System Operator (NESO), including representing the business in governance forums
• Understand and work with other teams and our suppliers to develop and improve operational and commercial systems.
• Active role from an Operations perspective, in the Interconnectors Operating Protocol meetings with the National Electricity System Operator (NESO) and our partners
• Understand and promptly respond to and investigate all safety concerns and system issues. Coordinate with control room team, on-site colleagues and contractors who undertake maintenance and repair works to ensure alarms/messages are managed
• Manage the delivery of specific Control Room projects, cost effectiveness, with high standards of environmental & safety performance.
• Participate in a standby rota as an escalation point for site incidents and interventions. Enact emergency procedures which may include fire marshal and incident controller duties during site evacuations. 

What you'll need

• Authorised/Previous Authorisation in Operations and / or Safety is desirable.
• Experience of working within a control room environment or an engineering background would be an advantage, with knowledge of complex systems (SCADA, HV AC/DC control systems, dispatch systems).
• Experience working within a High Voltage or similar environment. Knowledge and understanding of work on HV & LV systems, encompassing both electrical and mechanical systems.
• You have confidence in your own ability and can make decisions under pressure within a time-critical process environment.
• Strong interpersonal and communication skills, capable of gaining a high degree of credibility and influencing with teams, particularly leading a team.
• Safety & environmental knowledge and understanding in respect of day-to-day duties, together with proven ability to respond to emergency situations.
• Experience in managing on-call activities and making decisions in a pressured environment. 

What you'll get

A competitive salary between £67,000 - £83,000 – dependent on capability.

As well as your base salary, you will receive a bonus of upto 30% based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

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More Information

This role closes on 15th April 2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.