Senior Analyst, HR Business Services

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

To supervise payroll services and be the lead interface with the offshore team to ensure efficient, timely and accurate processing of the payroll.

Key Accountabilities

• Manage the day to day relationships with the offshore team to ensure effective working, efficient and accurate transactional processing and seamlessness operations and effective service to internal customers.
• Ensure effective planning for cyclical benefit activities and ensure optimum use of resources and timely delivery to internal and external customers alike.
• Drive process improvements in the Payroll and Reward activities to realize quantifiable benefits.
• Ensure daily process management works effectively in the Payroll area to ensure payroll processing is undertaken in an efficient and timely manner.
• Be clear on the metrics and KPIs for Payroll Services, ensure these are achieved and foster and support the process of continuous improvement.
• Ensure appropriate and timely resolution of issues raised by the offshore team to ensure efficient and timely transactional processing.
• Contribute to the execution of non-standard activities and ensure such additional workload in executed in a timely manner without prejudicing or compromising to other work.
• Work effectively with the related teams and key customers to avoid duplications and ensure a seamless working of the Payroll Process in shared services and seamless interconnectivity.

Qualifications

• An Associate's degree or 2-3 years related experience in payroll processing, bookkeeping, or accounting in a shared services environment
• CPP designation preferred
• SAP experience preferred

More Information:

This role closes on 25 November at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.