Lead Analyst, Process and Performance Reporting

About us

National Grid is hiring an Lead Analyst for our Business Performance department in New York.    

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

 
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

The NY Performance and Reporting team is responsible for performance management for the NY Business Unit. The team is hiring for a lead analyst, who will be responsible for activities in support of driving and improving performance for the NY Business Unit. S/he will drive data collection, analysis, and reporting across all business segments to the Leadership Team. Business segments include the gas, electric, customer, ops support and other functions. The lead analyst will produce and communicate performance information to enable leaders to influence performance and address business issues. This role will engage leadership at all levelsto to enable the NY business to meet its objectives in support of National Grid’s Strategic Priorities.

The lead analyst, along with the full Performance team, will work closely with the Director of NY Business Operations (chief of staff to the NY president) to lead and execute on special projects for the NY President and the NY Leadership team. S/he will have the opportunity to lead initiatives and deliver on results, to the satisfaction of the Director of Performance.

Key Accountabilities

Collaborate

• Work closely with teams across all business functions and Executive leadership
• Coordinate with NE and UK counterparts and other stakeholders to align performance metrics and report formats
• Manage key information to support performance management:
• Maintain Key Performance Indicator (KPI) hierarchies, which roll up to provide performance reporting results via dashboards and scorecards.
• Analyze and challenge performance results and initiate appropriate escalations and remediation efforts.
• Drive transparency and accountability.
• Support development of corrective actions and track improvement measures.

Report Results:

• Produce accurate and timely reports to meet the established reporting requirements
• Review, analyze, synthesize, clarify, and communicate clearly all materials suitable for Executive/Group level reporting (i.e. Business Review Meeting or “BRM”).
• Provide additional support to New York leadership, as needed.

Qualifications

• Bachelor's degree and at least seven (7) years of business and/or supervisory experience
• Strong computer/visual management skills relative to data collection and reporting (Power Point and Excel)
• Data analysis skills
• Strong executive level writing skills
• Detail oriented and well organized
• Demonstrated ability to communicate, work well, influence and challenge across all functions with staff from a diverse range of backgrounds and experience

Preferred:

• Experience in performance or project management and reporting
• Knowledge of relevant industry practice, current trends and developments, and utility operations a plus
• Experience with Power BI Database and Reporting a plus

More Information