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Infrastructure / ITSM Lead

Business Unit:  National Grid Ventures
Requisition Number:  6403

About the role

 

As an Infrastructure, ITSM and Vendor Lead at Grain LNG, you will play a pivotal role in ensuring the stability, security, and efficiency of the company’s IT infrastructure supporting LNG operations. Your responsibilities include implementing robust cybersecurity measures to protect systems, data, and networks from evolving threats. This position aligns IT strategies with LNG business objectives, enabling seamless communication, data transfer, and system reliability across critical commercial and corporate functions. In a rapidly evolving energy sector, you will address challenges such as cyber threats, network scalability, and emerging technologies to keep Grain LNG at the forefront of innovation. Key stakeholders include IT teams, senior management, external vendors, and Managed Service Provider (MSP). Success is measured by uptime metrics, network performance, adherence to security protocols, and successful project delivery.

 

The role is based on site at our site at the Isle of Grain and due to the location please note you must need to drive and have a full UK licence.

What you'll do

 

  • Network Management: Maintain and optimize IT network infrastructure supporting LNG business systems, ensuring performance and security.
  • Cybersecurity Strategy & Governance: Enforce security policies and compliance standards relevant to LNG industry regulations and best practices.
  • Risk Assessment: Conduct regular security audits, vulnerability assessments, and penetration tests to mitigate risks
  • Security Awareness: Deliver training programs to enhance cybersecurity awareness among IT and infrastructure teams.
  • Team Leadership: Lead and develop IT network and security professionals, fostering collaboration and continuous improvement.
  • Stakeholder Engagement: Build strong relationships with internal LNG business units and external partners to align IT services with operational needs.
  • MSP and Vendor Management: Oversee Managed Service Providers and vendors, ensuring SLA compliance and service delivery aligned with LNG business objectives. 
  • Ensure MSP meets SLAs, resolves helpdesk tickets, and delivers required services for network and security.
  • License and Contract Management: Administer licenses and vendor contracts to ensure compliance and cost-effectiveness.
  • Performance Monitoring: Define and track KPIs for IT network and security services to drive continuous improvement.
  • Budget Management: Manage IT infrastructure and cybersecurity budgets efficiently.
  • Project Planning and Execution: Deliver IT infrastructure and security projects on time and within scope.
  • Problem-Solving and Decision-Making: Resolve IT network and security issues promptly to maintain LNG business continuity
  • Cross-Functional Collaboration: Work closely with IT support, cybersecurity teams, and MSP to align strategies with LNG business goals.
  • Leadership and Mentorship: Provide technical guidance and mentorship to build a high-performing IT team.
  • Process Improvement and Innovation: Identify opportunities for improvement and implement innovative solutions to enhance IT performance and security.
  • Customer-Facing Responsibilities: Support LNG stakeholders with IT-related queries and ensure satisfaction through robust solutions.

What you'll need

 

  • Education: Bachelor’s degree in Computer Science, Information Technology, or related field. Certifications like CCNP, CCIE preferred.
  • Experience: Minimum 5 years managing IT network infrastructures and cybersecurity in complex environments, with proven MSP/vendor management experience.
  • Certifications: Advanced certifications such as CISSP, CISM, CEH, ITIL, or PMP.
  • Technical Skills: Expertise in network technologies (Cisco, Juniper, Palo Alto), cybersecurity tools (SIEM, IDS/IPS), and monitoring solutions.
  • Soft Skills: Strong communication, problem-solving, adaptability, leadership, and collaboration.
  • Industry Knowledge: Understanding of LNG industry compliance standards and IT best practices.
  • Full UK Driving Licence 

What you'll get

 

A competitive salary between £49,000 - £56,000 – dependent on capability.

 

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

More Information

 

This role closes on 17th March 2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. 
 


Grain LNG is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.

 

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