Platform Engineer

About us

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Platform Engineer, and find your superpower. We need you!

We want to find an innovative, adaptable, and results-oriented Platform Engineer for our Gas SCADA group. This position can be located in Northborough, MA, or Melville, NY. If you yearn to be innovative, contribute new ideas, and play a critical part in our US Critical National Infrastructure organization, we want to hear from you!

What you'll do

As Platform Engineer, you'll support tools used to monitor system health, configuration management, and system security to ensure the compliance with NERC CIP standards and corporate policies. You'll also support day to day activities associated with the maintenance of the Gas SCADA system. Key responsibilities include the following:

• Utilize and maintain automated software tools such as Splunk Enterprise, Solar Winds, Cisco Firewall Management Center, Tripwire tools, Nessus, Trellix Endpoint Protection, NAS, SAN, VMware, RSA, WSUS, CyberArk, BigFix.
• Monitor and maintain the overall health of the gas SCADA system including workstations, servers, communications’ equipment and application software.
• Ensure that configuration and change management processes are documented accurately and actions taken are compliant with National Grid policies.
• Ensure that tools accurately discover and inventory appropriate devices. 
• Ensure all existing and newly added devices have an accurate baseline. 
• Monitor device changes, investigate and document change reasons. Create security incidents for unauthorized changes.
• Ensure device logging is active and forwarding properly to the appropriate repository. 
• Ensure log retention is consistent with regulatory standards.
• Tune whitelisting rules as required to support required application activity. 
• Coordinate with the GMS support staff and application vendors, including GMS vendors, to evaluate patches. 
• Develop, maintain and retain reports as necessary to demonstrate compliance with configuration and change management regulations.
• Conduct periodic vulnerability assessments.
• Ensure vulnerabilities are documented, develop remediation plans and track activities to completion. 
• Serve as the subject matter expert for configuration and change management in assessments and audits. 
• Work cooperatively with other NERC CIP Compliance analysts, cross-train in additional compliance activities and serve as a backup as necessary.
• Participate in department and/or cross-functional teams to complete special projects or assignments as requested
• Respond to major incidents as part of a team.
• Participate in an on call rotation, providing after-hours and storm support when required.
• Occasional travel to support GMS in other regions or attend training and conferences.

About you

• Bachelor's degree or equivalent relevant experience in computer science or any engineering discipline.
• Experience with Windows operating systems.
• Strong writing, verbal communication and documentation skills and the ability to achieve and communicate with a sense of urgency.
• Ability to work with a variety of personnel and be conversant with both technical and business-oriented personnel.
• Competency with network security and information security concepts and technologies.
• Ability to meet pressured deadlines, time constraints and periodic requirements.
• Demonstrated ability to develop long-range program plans, set goals and objectives, and decisions on program priorities and analyze program effectiveness.

More Information

Are you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat!

Rewarding work and a collaborative, team-oriented culture are just the beginning. Review our digital benefit guide at ngbenefitslivebrighter.com  for full details and descriptions. 

Our organization follows a hybrid work structure in our service territory (NY & MA and adjacent states) where employees can work remotely or from the office, as needed.  Working from the office is encouraged when working on tasks that require a high degree of collaboration.  We work with our employees to foster a flexible work schedule.