US Director, Strategic Training Programs

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

About the Role

This role serves as the US enterprise owner of Supervising at Grid, Instructor Excellence, and the Engineering Academy across New York and Massachusetts. The Director will provide strategic oversight and continuous improvement for the established Instructor Excellence and Engineering Academy programs while leading the continued evolution, scaled US delivery, and business impact of the developed and piloted Supervising at Grid program for frontline field operations supervisors. The ideal candidate is an accomplished learning and development professional with proven facilitation expertise, a strong understanding of effective classroom instruction, and the ability to coach and mentor internal training faculty. The candidate will oversee both vendor-delivered and internally facilitated learning and combine instructional leadership, organizational effectiveness, academic rigor, and strong business partnership. Utility or energy industry experience is preferred but not required.

In this role, you will provide strategic leadership and US enterprise ownership for three flagship development programs across New York and Massachusetts: Supervising at Grid, Instructor Excellence, and the Engineering Academy.  As Director, you will ensure these programs build leadership and instructional capability, meet business and workforce needs, and deliver consistent, high-quality learning experiences and measurable business outcomes across US operations.

At National Grid, this role will help build the leadership and instructional capability needed to deliver safe, reliable, and affordable energy to the communities we serve. As the energy industry evolves, the Director will connect program strategy, academic rigor, practical application, and enterprise-scale delivery to strengthen operational excellence, employee engagement, safety, and organizational performance.

What You'll Do

•   Provide direct oversight, strategic leadership, governance, and continuous improvement for Supervising at Grid, Instructor Excellence, and the Engineering Academy across New York and Massachusetts.•   Sustain and advance the established Instructor Excellence and Engineering Academy programs by strengthening curriculum, delivery quality, faculty capability, governance, learner experience, and measurable business impact.
•    Establish common academic rigor, instructional standards, and quality assurance across all three programs, including program design, facilitation, assessment, learner experience, and continuous improvement.
•    Build and maintain partnerships with colleges, universities, executive education providers, professional associations, and external learning partners to expand insight, capability, and program reach.
•    Partner with senior business leaders, Human Resources, Technical Training, Operations, Engineering Fuctions, Labor Relations, and other stakeholders to identify leadership capability gaps and prioritize development solutions.
•    Oversee vendor-delivered and internally facilitated classroom experiences across New York and Massachusetts, as well as blended learning approaches, ensuring consistent instructional quality, strong learner engagement, and the capacity to deliver at scale.
•    Coach and mentor internal technical training faculty and program facilitators, strengthening classroom practice, learner engagement, feedback, and instructional consistency; build a sustainable internal faculty capability.
•    Establish program governance, decision rights, performance standards, key performance indicators, and reporting for participation, learner outcomes, behavior change, leadership readiness, and business impact.
•    Use evaluation data, stakeholder feedback, benchmarking, and business performance indicators to improve curriculum, delivery, and investment decisions.
•    Oversee assigned budgets, contracts, vendor performance, resource plans, and financial controls to ensure effective and sustainable program delivery.
•    Represent US leadership development in enterprise forums and with external academic and professional partners; monitor emerging research and practices in adult learning and leadership development.
•    Champion inclusive, accessible, and high-impact learning experiences that strengthen leader effectiveness and support a culture of belonging, accountability, and continuous learning.

What You'll Need

•    Bachelor's degree in education, business, human resources, psychology, leadership, or a related discipline required.
•    Master's degree in Adult Learning, Adult Education, Learning and Development, Education, Organizational Leadership, Organizational Development, or a closely related field strongly preferred.

•    Approximately 10 or more years of progressive experience in learning and development, leadership development, education, organizational effectiveness, or talent development, including substantial leadership responsibility.
•    Advanced study, teaching, or professional practice in academia, higher education, executive education, or adult learning strongly preferred.
•    Professional certification in coaching, facilitation, instructional design, leadership development, or talent development preferred.
•    Doctorate in Adult Learning, Education, Leadership, Organizational Leadership, or a related field preferred.
•    Experience in the utility, energy, infrastructure, or another complex regulated industry preferred.

•    Significant experience as a learning and development professional in corporate learning, technical training, leadership development, adult education, executive education, or a comparable learning environment.
•    Demonstrated success designing, leading, and scaling enterprise leadership development programs for supervisors, managers, and senior leaders.
•    Proven facilitation expertise and a strong command of effective classroom practice, adult learning theory, instructional design, curriculum development, coaching, assessment, and program evaluation.
•    Experience translating academic research and leadership theory into practical learning experiences that address business and operational needs.
•    Experience establishing learning governance, instructional quality standards, faculty or facilitator development, and continuous improvement processes.
•    Strong understanding of leadership capability frameworks, talent development, organizational effectiveness, culture, and change leadership.
•    Experience partnering with colleges, universities, executive education providers, or other academic and professional learning institutions.
•    Proven ability to advise and influence senior leaders, manage complex stakeholder relationships, and build alignment across functions and regions.
•    Experience leading teams, coaching instructors or facilitators, and managing large-scale programs, budgets, vendors, contracts, and competing priorities.
•    Strong analytical capability, including the use of learning metrics, evaluation methods, qualitative feedback, and business indicators to assess impact.
•    Excellent executive communication, presentation, facilitation, observation, feedback, coaching, and relationship-management skills.
•    Ability to travel across US operating regions as required to support program delivery and stakeholder engagement.

More Information

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