Manager for Damage Prevention
About us
National Grid is hiring a Manager for Damage Prevention in our Downstate New York territory. The fully onsite is 100% for this role which can be located at the following location(s): Melville, NY or Brooklyn, NY.
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and history puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
Job Purpose
The role holder is responsible for operations personnel and contractors to accomplish job tasks effectively and efficiently in line with departmental and National Grid requirements. At the higher levels, this role will translate functional policy by managing day-to-day operations to drive greater efficiency and performance within their own team and National Grid.
Key Accountabilities
- Lead Damage Prevention activities in Downstate, including daily oversight of Damage Prevention Supervisors, Inspectors and Contractor locate and mark out operations.
- Monitor contractor performance to ensure work is completed safely, accurately, and in compliance with Company standards and NYS Code Rule 753.
- Monitor all first, second, and third-party damage investigations and ensure timely, accurate, and complete damage investigation reports.
- Monitor performance and reporting of all contractor activities including the quality assurance across all programs of work.
- Ensure compliance with all Federal, State, Local, and Company safety, environmental, and regulatory requirements.
- Interface with New York 811 Regional Partner meetings and Public Service Commission staff as required.
- Monitor systematic field audits to verify locate accuracy, mark completeness, and contractor compliance.
- Strategize with contracted DP Advisor staff and Ticket Risk Assessment programs to prioritize and visit the highest risk 811 tickets.
- Apply analytical insights to prioritize field resources, guide intervention strategies, and reduce repeat and preventable damages.
- Partner with Damage Prevention analytics and reporting teams to validate field data and ensure investigation outcomes are accurately reflected in enterprise reporting.
- Translate complex data and trends into clear, actionable guidance for leadership, field teams, and cross‑functional partners.
- Motivate, coach, challenge and provide continual developmental opportunities for the workforce.
- Foster cooperative working relationships with bargaining units and contractors.
- Maintain industry involvement to keep abreast of changing technologies and best practices.
- Develop continuous improvement initiatives in support of the Company's strategic objectives.
- Monitor to ensure compliance with all contractor OQ programs and reporting.
- Lead employees to meet KPI metrics, ensure regulatory compliance, and communicate high level issues to executive lists.
Qualifications
- Bachelor's degree or five years equivalent job-related experience in a related area.
- Technically proficient within subject matter or demonstrated ability to learn the business.
- Must have a good working knowledge of tools and systems within designated area or demonstrate the ability to be able to become proficient.
- Exhibit the ability to develop a strong knowledge and understanding of National Grid’s policies and processes and how to apply them effectively.
- Valid driver's license required.
More Information
#LI-Onsite
#LI-STR1
Downstate NY Salary: $178,000 - $206,000 a year
Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company’s testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.
Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty