Senior Outage Coordinator, Electric Control Centre
About us
National Grid is hiring a Senior Outage Coordinator (Transmission) in Liverpool, NY.
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
The Outage Coordination department is responsible for working with both internal and external stakeholders to plan and schedule routine maintenance and project work on the electric system across Upstate New York. Our department interacts extensively with field operations, project management, various engineering groups, and other utilities in the state to ensure the work portfolio is delivered safely, reliably, and efficiently. As the electric system becomes smarter and more complex, the need for coordinated, data-driven outage planning continues to grow. The Outage Coordination function plays a critical role in driving innovation to support the energy transition across New York State.
Job Purpose
The Outage Coordinator is responsible for the outage planning, scheduling, and coordination of system activities to support maintenance and capital project work on the Transmission system. This role ensures that work is executed safely, reliably, and efficiently by balancing system conditions, operational constraints, and resource availability while minimizing risk to the electric system.
Key Accountabilities
• Coordinate with field operations to schedule and process project work, routine maintenance, and all other work activities on the Transmission system.
• Coordinate with field operations, customer representatives, and Transmission customers to facilitate and process customer work that requires isolation from the Transmission system.
• Work with field operations on alternative construction methodologies as needed for planned work to reduce outage durations, system impact, and customer risk exposure.
• Identify bundling opportunities and perform conflict checks against other approved work activities prior to the approval of additional scheduled work to reduce the disruption to the Transmission system and minimize the risk to customer reliability.
• Identify and record load at risk associated with any work application and create contingency response plans to mitigate the risk exposure for our customers.
• Collaborate with Transmission Control Center Operations and the Distribution Outage Coordinators as needed to support the successful execution of planned work activities.
• Coordinate with external stakeholders, including neighboring utilities, generators, and the NYISO for the scheduling of internal and external work.
• Perform power flow studies for outages and impactful work that considers all the other planned work on the system during that time to ensure there are sufficient reliability margins to support the work.
• Approve work activities on the Transmission system in accordance with internal procedures and the appropriate balance between workload and schedules.
• Communicate approved, cancelled, and rescheduled work activities to field supervisors for awareness of work bundling opportunities and field labor requirements.
• Ensure clear, concise, and reliable work plans in the form of outage applications are provided to the control rooms and advance notice of the work is communicated to other internal and external stakeholders.
• Participate in outage review meetings and planning sessions to communicate schedules, priorities, and constraints.
• Ensure adherence to established Outage Coordination processes, procedures, outage plan approval workflows, and configuration change management policies.
• Develop and maintain constructive working relationships with the control centers, NYISO, project management, field operations, engineering, neighboring utilities, and Transmission customers.
• Participate as required in the Outage Coordination training program, which includes initial, on-the-job, and periodic continuing training.
• Uphold the expectation to advance in the Outage Coordinator progression series in a timely manner in accordance with employee development progress and the corresponding expectations of the Outage Coordination (Transmission) Manager.
• Ensure compliance with all applicable FERC, NERC, NPCC, NYISO, and control room standards.
• Develop and maintain knowledge of Clearance and Control procedures, thermal/voltage limits, relay settings, and Transmission switching requirements.
Qualifications
• Bachelor's degree in Electrical Engineering, another engineering discipline, or a related technical field, or an equivalent combination of education and experience.
• Experience in electric system operations, control center operations, outage coordination, or related utility operations, with a strong understanding of utility outage planning, clearance coordination, and reliability compliance requirements.
• Knowledge of substation and transmission line construction, maintenance practices, operational limitations, and power system operations concepts.
• Familiarity with EMS/SCADA systems, outage management systems, scheduling tools, and emerging digital technologies used in utility operations; experience performing load flow studies is a plus.
• Ability to assess system risk, analyze complex issues, and make sound operational decisions in a fast-paced and dynamic environment.
• Strong organizational, analytical, and problem-solving skills, with a high level of attention to detail.
• Excellent communication, collaboration, and customer service skills, with the ability to build effective working relationships across technical, operational, and stakeholder groups.
• Demonstrated ability to prioritize competing demands, manage multiple stakeholders simultaneously, and work effectively both independently and as part of a team.
• Proven ability to lead, influence, and foster collaborative partnerships across internal and external organizations.
More Information
Salary
$105k - $148k a year
National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.
Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.
Nearest Major Market: Syracuse