Technical Program Manager

About us

Every day, we deliver safe and secure energy to homes, communities, and businesses, connecting people to the energy they need for their lives. Our expertise and track record position us uniquely to shape the sustainable future of our industry as the pace of change accelerates. To succeed, we must anticipate customer needs, reduce energy delivery costs, and pioneer flexible energy systems. This requires delivering on our promises and seeking opportunities for growth.

In IT and Digital, we collaborate closely with the diverse energy businesses within the National Grid group, revolutionizing operations through technology. Embracing modern methodologies and digital mindsets, we drive efficiency and bring new capabilities to internal and external customers as we lead the charge toward a carbon-free future.

Our work is critical, as National Grid powers millions of homes and businesses across the UK and US, and the technology we employ is vital to this task. The successful applicant for this position will play a crucial role in our mission, supported by our multicultural, customer-centric global team, with opportunities for professional development. 

National Grid is hiring a Technical Program Manager.  This role operates under a hybrid working model and is open to candidates based in either our Waltham, MA or Brooklyn, NY office locations. Hybrid work expectations are subject to business needs and company policy.

Job Purpose

We are seeking a Technical Program Manager to join our Chief Data Office team. This is a senior role for someone who combines technical breadth with strong programme leadership and stakeholder skills. The successful candidate will turn complex, cross-cutting technology challenges into clear decisions, coordinated action and sustained delivery.

This role has several core elements:

1. Clarify complex technology and delivery challenges, identify what is needed and translate ambiguity into a practical path forward
2. Bring together the right stakeholders and specialists to resolve issues, make timely decisions and establish clear ownership
3. Coordinate dependencies and delivery across a federated environment, where accountability and expertise sit across multiple teams

Key Accountabilities

The initial focus will include data and integration challenges, but the role may support other complex technology priorities as needs evolve.

The ideal candidate will be technically credible, comfortable across organisational boundaries and able to move between technical detail, stakeholder alignment and delivery leadership.

• Work with sponsors and delivery teams to define problems and outcomes, understand the relevant landscape, and identify the decisions, dependencies and risks that must be addressed
• Identify dependencies, gaps, risks and points of ambiguity across programmes, products, platforms and business areas
• Facilitate effective technical and delivery discussions, ensuring that competing perspectives are surfaced, decisions are explicit and actions have clear owners
• Challenge proposals constructively, testing feasibility, alignment, security, resilience, operability and long-term supportability
• Track dependencies, decisions, risks and actions, intervening where progress stalls and escalating where ownership or direction remains unclear
• Support data, integration and other cross-cutting technology priorities, connecting programmes, platforms and delivery teams where coordination is needed
• Establish lightweight working practices where needed, avoiding unnecessary layers of governance
• Promote reuse, consistency and learning across initiatives by connecting teams facing similar challenges and sharing practical lessons

Qualifications

You will be a practical technical leader who can quickly understand unfamiliar problems, engage credibly with specialists and create progress where accountability is distributed. You will be comfortable influencing without formal authority and know when to challenge, convene expertise or drive a decision

You will have:

• Experience leading complex technology programmes, products or cross-functional initiatives in a large enterprise or federated organisation
• Broad technical understanding across areas such as enterprise applications, cloud, platforms, data, integration, architecture, software delivery, security or operations, with the credibility to engage architects and engineers
• Strong programme leadership, with experience turning ambiguity into structured plans, decisions, dependencies and accountable actions, and delivering through influence rather than formal authority
• Excellent stakeholder management, facilitation and communication skills, including the confidence to work with senior leaders, challenge constructively and explain complexity clearly
• Sound commercial and operational judgement, with an appreciation of cost, risk, security, resilience, supportability and long-term sustainability
• Experience of enterprise data or integration challenges is desirable, but deep integration architecture specialism is not required
• Experience in an asset-heavy or regulated industry such as utilities, energy, infrastructure or manufacturing is preferred; a relevant degree or equivalent industry experience is expected

#LI-RK1 #LI-HYBRID