People Administrator,

At National Grid, we keep people at the heart of everything we do. We're looking for a highly organised and detail-oriented People Services Administrator to join our People & Culture team based in our Bristol office with hybrid working arrangements.

In this role, you'll provide essential administrative support across a range of HR processes, helping to deliver an excellent employee experience while ensuring our people data, systems and processes remain accurate and compliant. This is a fantastic opportunity for someone looking to build a career in HR within a collaborative and supportive team environment.

As a People Services Administrator, you'll play a key role in supporting the day-to-day operation of the People Services team.

Your responsibilities will include:

• Supporting the administration of employee lifecycle and onboarding activities.
• Maintaining accurate employee records across HR systems.
• Processing and auditing regular people-related reports.
• Supporting employee induction and onboarding activities.
• Managing employee benefits administration and responding to employee queries.
• Coordinating Long Service Awards and other employee recognition processes.
• Administering payments and processes including First Aid, Ramp Up and Social & Leisure Club schemes.
• Producing and maintaining process documentation, templates and guidance materials.
• Supporting internal and external audits and ensuring compliance across HR records.
• Managing employee requests such as employment references, mortgage references and ID card administration.
• Assisting with Data Subject Access Requests (DSARs) and absence management administration.
• Acting as a key liaison between People Services and internal functions including Finance and IT.
• Responding promptly and professionally to employee and stakeholder enquiries.

We're looking for someone who is proactive, customer-focused and enjoys working in a fast-paced environment. You'll have excellent organisational skills and a keen eye for detail, with the ability to manage multiple priorities effectively.

You'll also bring:

• Previous administration experience, ideally within an HR or shared services environment.
• An education to degree level or CIPD Level 3 qualification (or working towards).
• Excellent written and verbal communication skills.
• Experience working with HR systems, such as ResourceLink or similar HRIS platforms.
• Strong IT skills, including Microsoft Office applications and data management.
• The ability to analyse information, solve problems and identify process improvements.
• A high level of accuracy and attention to detail.
• A collaborative approach with a commitment to delivering excellent customer service.