Head of Business Digital Strategy
About us
National Grid Electricity Distribution (NGED) is the UK’s largest electricity distribution company. We bring energy to power possibilities for over 25 million customers through 8 million connections across South Wales, South West, West Midlands, and East Midlands.
About the role
We have an exiting new opportunity for a Head of Business Digital Strategy.
Reporting directly into the Director of Strategy & Transformation, you'll be responsible for defining and driving a business-led digital strategy that underpins NGED’s vision to be a leading DNO.
This is a pivotal leadership role where you’ll act as the guiding mind of our digital enabled business strategy setting ambition, aligning stakeholders and ensuring we make the right technology decisions to enable long-term success.
You’ll bridge business and digital technology, translating strategy into action through clear roadmaps, innovation and measurable value delivery.
We are flexible on location across our National Grid licence areas, with travel to sites and depots required as part of the role.
What you will do
- Define and lead the digital strategy aligned to business priorities, future roadmaps and transformation goals
- Drive adoption of technology-led change, ensuring the organisation realises value from digital investment
- Identify innovation opportunities, including emerging technologies such as agentic AI that unlocks efficiency, resilience and customer value
- Inform strategic technology decisions that support regulatory commitments, operational performance and future growth
- Partner with senior leaders across business and IT&D to align on vision, priorities and execution roadmaps.
- Evaluate current systems and capabilities from a business perspective to ensure they meet evolving needs
- Champion agile and collaborative ways of working, fostering a culture of innovation and continuous improvement
About you
- Proven experience in a digital or IT strategy leadership role
- Strong understanding of emerging technologies—including AI, data platforms, and agentic AI, and how they can transform business performance
- The ability to identify opportunities for autonomous, decision-capable technologies (agentic AI) to enhance operations, optimise networks and improve customer outcomes
- Exceptional stakeholder management and influencing skills, with the ability to engage at executive level
- A talent for translating complex technical concepts into clear, strategic business direction
- Experience of leading cross-functional transformation and embedding digital change
- Act as an Agile leader, living the principles of agile delivery, whilst being a role model for our business and cultural values.
- Demonstrates resilience and adaptability in fast-paced environments, with strong self-awareness and a proactive commitment to continuous professional development
What we can offer you
A competitive salary of £85,000 - £100,000 depending on experience.
Plus:
- Annual performance incentive of up to 40% of eligible earnings
- 28 days annual leave, plus eight statutory days in addition to the option to buy additional or sell holiday days every year
- A generous contributory pension scheme - we will double match your contribution to a maximum company contribution of 12%
- Company Car or car allowance
- Private medical insurance
- Life Insurance 10 x base salary
- Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days).
- Access to apps which support health and wellbeing.
- Hybrid Working with two or three days per week at one of our sites.
Further information
This role closes on 02 July 2026, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.. #LI-HYBRID #LI-SC1
We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.
Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.