Senior Specialist, Stakeholder Engagement

About us

National Grid is hiring a team of Senior Specialists for our Stakeholder Engagement department in Syracuse, New York. These roles can also be located in Albany, NY.

Everyday we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business 

Job Purpose

The Senior Project Engagement Specialist is responsible for meeting the outreach and education needs of National Grid’s capital infrastructure projects. Part of the success of a project at National Grid depends on the quality of its relationships and interactions with stakeholders and our neighbors. As part of multiple project teams, the Senior Specialist will be responsible for building relationships and engagement strategies for a multimillion-dollar portfolio of complex construction projects, supporting the on-time and on-budget completion of these projects. 

Key Accountabilities

• Serve as the Subject Matter Expert for stakeholder relations and public engagement for complex construction projects. 
• Develop, manage, and execute strategic project outreach plans, tailored to educate and engage a wide range of audiences. 
• Collaborate with internal and external stakeholders throughout the planning, permitting, construction, restoration and post-construction phases to proactively address, minimize, and resolve project impacts (e.g., traffic impacts, visual disruptions, recreational concerns, etc.). 
• Develop project messaging and collateral, simplifying technical information to ensure it is easily understood across audiences. 
• Organize, execute project-related events, including open houses and public hearings to support the delivery of projects. 
• Establish and maintain long-term professional relationships with internal stakeholders (including Engineering, Legal, Environmental, Project Management, and Corporate Affairs departments, as well as National Grid Leadership) within a specific geographic area. 

Qualifications

• 4+ years of related experience and bachelor's degree preferred in Communications, Political Science, Business, Environmental Science, or other related field is required.
• Proven experience in public, customer, community, and/or municipal relations. 
• Exceptional writing and editing skills, including the ability to craft documents and marketing materials. 
• Exceptional people skills, relationship building skills, and problem-solving skills. 
• Strong verbal communication skills, with experience in public speaking and handling potentially contentious conversations. 
• Strong proficiency in Microsoft Office products (e.g., Excel, Word, PowerPoint, SharePoint, etc). 
• Excellent project management and time management skills; capable of handling multiple projects with competing deadlines. 
• Ability to thrive in an inclusive, flexible work environment, interacting with a diverse range of stakeholders and the public.  
• A valid driver’s license with a safe driving history that meets National Grid’s Safe Driver policy is required.

More Information

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.