IAM Operations Analyst

About us

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as an IAM Operations Analyst, and find your superpower. We need you!

We want to find an innovative, adaptable, and results-oriented IAM Operations Analyst for our Cybersecurity team. This position can be located in Waltham, MA, Brooklyn, NY, Hicksville, NY, or Syracuse, NY (candidates may also reside in either Connecticut, New Jersey, New Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). If you yearn to be innovative, contribute new ideas, and play a critical part in our Security organization, we want to hear from you!

What you'll do

As an Identity & Access Management (IAM) Operations Analyst, you'll play a critical role in supporting and maintaining an organization’s identity governance and access control frameworks. You'll ensure that employees, vendors, and partners have the right access to systems and data, following best practices in compliance, security, and data integrity. Key responsibilities include the following: 

• Daily monitoring and administration of identity and access requests.
• Execution of user provisioning and de-provisioning workflows based on personnel changes and business requirements.
• Maintenance and update of identity repositories and synchronization across SailPoint, Active Directory, and HR systems.
• Coordination of quarterly or annual access certification campaigns to ensure ongoing compliance and security.
• Support for IAM-related projects, including upgrades, new integrations, and process improvements.
• Documentation of IAM procedures, system configurations, and troubleshooting activities.
• Participation in regular training and awareness sessions to keep pace with evolving IAM practices.

About you

• 5+ years in an IAM analyst or operations role within a medium to large enterprise.
• Hands-on experience implementing and supporting SailPoint IAM solutions.
• Proficient in SailPoint IdentityNow or IdentityIQ, with hands-on experience in administration, configuration, and integration.
• Advanced knowledge of Active Directory (AD) management, including user provisioning, group management, and GPOs.
• Strong grasp of IAM protocols (SAML, OAuth, LDAP, SCIM) and authentication technologies (SSO, MFA, etc.).
• Proven track record in integrating IAM with HR systems, especially SuccessFactors, and MDM platforms.
• Experience with compliance standards and frameworks such as SOX, GDPR, HIPAA, or ISO 27001.
• Prior involvement in IAM automation projects, including scripting (PowerShell, Python) and RESTful API integrations.
• Certification in relevant technologies preferred (e.g., SailPoint Engineer, Microsoft Certified: Security, Compliance, and Identity Fundamentals).

More Information

Are you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat!

Rewarding work and a collaborative, team-oriented culture are just the beginning.  Review our digital benefit guide at ngbenefitslivebrighter.com for full details and descriptions. 

Our organization follows a hybrid work structure in our service territory (NY & MA and adjacent states) where employees can work remotely or from the office, as needed.  Working from the office is encouraged when working on tasks that require a high degree of collaboration.  We work with our employees to foster a flexible work schedule.

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