Senior Analyst, Reporting
Syracuse, NY, US, 13202 Brooklyn, NY, US, 11217 Albany, NY, US, 12207 Boston, MA, US, 02108 Waltham, MA, US, 02451
About us
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
At National Grid, we aim to create an environment where everyone is welcomed for who they are and where our differences are celebrated. We utilize the insights of our employees that come from all different cultures, backgrounds, and beliefs to better serve our customers and communities.
National Grid is hiring a Senior Analyst, Reporting. This hybrid position can sit at either our Boston, MA, Waltham, MA, Brooklyn, NY Albany, NY or Syracuse, NY locations.
Job Purpose
As a Senior Reporting Analyst for the Kraken program, you will be responsible for owning and delivery reporting outcomes and requirements for our business units in New York and Massachusetts. Additionally, you will be required engage with program and business stakeholders, IT, and regulatory stakeholders to ensure overall program success.
Key Accountabilities
- Lead our efforts to define business outcomes and drive business requirements for all reporting areas
- Support and shape our dynamic reporting transition strategy as we have customers across two systems throughout deployment
- Lead customer reporting delivery in an agile manner, in full partnership with the Information Technology team in coordination with customer migration schedules.
- Refine the reporting repository, from current state to an efficient outcome-based catalog across specific business units.
- Collaborate closely with IT, data teams, and business stakeholders to align on requirements, timelines, and success criteria.
- Serve as the liaison between technical teams and business units to ensure mutual understanding of reporting and data migration impacts with the Kraken program.
- Obtain business sign-off on all reporting outcomes
- Work cross functionally with IT and data teams to drive the delivery of reports.
Qualifications
- Experience with Agile or CI/CD, with knowledge in Scaled Agile, agile methodologies and/or CI/CD
- Experience with SQL, Snowflake, reporting and data modelling
- Understanding of outcome-based requirements and process efficiency
- Knowledge of Kraken or CSS systems preferred
- Understanding of Meter to Cash, Customer Operations and/or CIS functionality preferred
- 3-5 years of relevant professional experience in data analysis, reporting or analytics related roles. With at least 1-5 years of utility customer operations experience a plus.
- Demonstrated experience working with agile and/or CI/CD programs
- Strong technical and data-oriented skills, to create, manage and maintain dynamic data analysis
- Ability to successfully collaborate and drive cooperation across diverse teams with potentially conflicting goals and objectives
- Strong internal and external stakeholder engagement, with experience communicating at the executive level.
- Strong interpersonal and communication skills; demonstrated ability to communicate effectively both verbally and in writing; present information in a clear and concise manner, maintain effective working relationships with demonstrated maturity with various levels within the organization
- Must be self-directed with strong customer focus, motivated and have high personal standards of excellence, commitment, integrity and confidentiality
- Strong organizational and project management skills with the ability to manage multiple tasks at any given time, while maintaining strong attention to detail with a high degree of accuracy, and meeting strict deadlines
More Information
Salary
Downstate NY: $110,000 - $129,000 a year
Upstate NY: $91,000 - $107,000 a year
New England MA: $102,000 - $120,000 a year
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
Nearest Major Market: Syracuse