About us

National Grid is hiring a Senior Supervisor for our Substation Operations department in Syracuse, NY                                               

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. 

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business

Job Purpose

This role is responsible for the daily supervision and organization of 5-15 assigned field staff in order to effectively, efficiently and safely accomplish job tasks in line with departmental and National Grid requirements. At the higher levels this role will translate functional policy by designing procedures that drive greater efficiencies and performance within their own team and for National Grid. Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in an efficient manner.

Key Accountabilities

• Manage HR aspects of team including matters related to sickness, discipline and poor standards of work in or der to ensure that work is carried out efficiently and effectively.
• Contribute to the protection of the public and organizational personnel by ensuring all materials, standards and procedures are in line with National Grid safety policies and processes.
• Act as the first point of contact for multiple internal stakeholders and outside agencies in order to provide support and ensure National Grid deliver against service level agreements.
• Collate information in order to ensure operational activity is in line with external regulations and ensure more senior team members have accurate and up to date information as required.
• Execute instructions and requests, plan and organize resources and make appropriate arrangements to ensure that work is carried out efficiently and in line with relevant policies and processes.
• Monitor and assess team working practices to ensure they are compliant with regulations relating to their area. 

Supervisory/Interpersonal- Experience Required

• Effective planning, leadership, communication and supervisory skills.
• Personal development, coaching and mentoring of junior team members.

Qualifications

• Requires a general educational background with specialized training in basic electricity and electric theory, national application standards and job-related experience -OR- knowledge equivalent to that acquired through completion of a two year technical school plus additional specialized training with 5 years qualifying experience.
• Technically proficient within subject matter with experience of leading a team involved in transactional operational services.
• Must have the ability to gain a good working knowledge of tools and systems within designated area.
• Possesses working knowledge of electrical equipment such as transformers, circuit breakers, switches, instrument transformers, metering equipment, voltage regulation and power quality; OSHA standards, Electric Operating Procedures, and best practice work methods. 
• Ability to work off-hours and on-call rotations sometimes requiring travel outside the division for emergency assignments.
• Ability to accurately interpret maps, specification sheets, prints, schematics, diagrams and instructions information to construct, maintain and troubleshoot effectively.
• Possess valid driver's license with safe driving record. 
• Requires a thorough knowledge of all rules related to underground or overhead line construction including OSHA 1910.269.  

More Information

Salary: $140,000 - $150,000

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. 

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.  

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