About us

National Grid is hiring Analyst, Gas Field Operations for our UNY Operational Controls team in Albany, NY. 

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

Reporting to the Manager of the UNY Operational Controls team, you will play a key role in supporting our Gas Field Operations and Customer Meter Services team across Upstate New York. This role is expected to provide insightful data analysis, interpretation and reporting for operational support. The key individual will need to understand the business drivers that impact end-to-end processes, including regulatory, compliance, operational, and stakeholder engagement.

Key Accountabilities

• Track, review and analyze data to identify key trends and areas of opportunity
• Ensure compliance and rate case requirements are successfully implemented and sustained within the Operations organization
• Work closely with Customer Metering Services and Gas Field Operations to identify improvement opportunities
• Create, maintain and facilitate cross functional hubs for relevant processes, such as coordinating crossover work between teams
• Support end-to-end compliance framework for the Upstate New York Gas Field Operations and Customer Meter Services teams and drive improvements
• Create and execute key performance indicators (KPI’s) to drive data-driven decision making and achieve continuous improvement
• Review daily reporting to identify any accounts that are approaching compliance due date or past due and escalate to respective area to be worked
• Manage systems for scheduling and tracking completion to ensure compliance, including Driving Records, Public Building Inspections, Fixed Factor Inspections, Service Line Inspections and Soft OƯ processes
• Overseeing fleet retirement data and facilitating the acquisition of replacement vehicles
• Review the procurement metrics and confirm all purchases within UNY Gas Operations
• Ability to take on additional projects to support business needs
• Ability to responds and react to emergency response events during normal business hours or off hours 

Qualifications

• People-oriented person, who is comfortable working with and challenging a broad range of stakeholders
• Good verbal and written communication skills with demonstrable experience of applying them in technical and business report writing and the development and delivery of presentations
• At least 2 years of relevant work order experience
• Strong Excel and PowerPoint skills
• Knowledge of PowerBI and PowerApps
• Ability to plan, evaluate and improve the eƯiciency of business processes and procedures to enhance speed, quality and output
• Strong analytical, problem-solving, and communication skills
• Ability to analyze information and synthesize themes and trends
• Demonstrated ability to meet time/date driven mandates
• Ability to work as part of a team
• Experience in managing multiple projects with competing deadlines and priorities
• Proven ability to identify and implement process improvements that enhance efficiency and effectiveness 

More Information

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