Interconnectors Head of IT & Digital

About us

Every day, we deliver safe and secure energy to homes, communities, and businesses, connecting people to the energy they need for their lives. Our expertise and track record position us uniquely to shape the sustainable future of our industry as the pace of change accelerates. To succeed, we must anticipate customer needs, reduce energy delivery costs, and pioneer flexible energy systems. This requires delivering on our promises and seeking opportunities for growth.

In IT and Digital, we collaborate closely with the diverse energy businesses within the National Grid group, revolutionizing operations through technology. Embracing modern methodologies and digital mindsets, we drive efficiency and bring new capabilities to internal and external customers as we lead the charge toward a carbon-free future.

Our work is critical, as National Grid powers millions of homes and businesses across the UK and US, and the technology we employ is vital to this task. The successful applicant for this position will play a crucial role in our mission, supported by our multicultural, customer-centric global team, with opportunities for professional development.

National Grid is hiring an Interconnectors Head of IT & Digital.  This is a hybrid role that can be based out of the Warwick, UK or London, UK office.

Job Purpose

The Interconnectors Head of IT&D is responsible for the provision of all information and digital technology, products, projects and platforms for all Interconnector businesses in the UK including service, delivery, innovation and cybersecurity. The role will understand the different business value streams, opportunities afforded by the business imperatives, influence the business strategies and create and deliver the digital and technology strategies for these businesses; proactively shaping complex proposals and gaining consensus across all Interconnector businesses where needed to deliver IT and digital services, change and innovation.

Most importantly, the role brings an extremely high level of credibility, which will raise the perception, and value-add, of digital technology within the Interconnector businesses, NGV and beyond.

As a member of the BU Technology Leadership Team, the role will shape and motivate the Interconnector businesses to deliver the highest levels of excellence, quickly assess capability gaps and create robust delivery functions that are able to meet and even exceed the breadth of business requirements and transformation. The team must be deeply customer centric, delivery focused, ROI and outcome-driven, confident, collaborative, and able to work closely with the business independently to deliver business outcomes.

A credible presence in and out of the business executives, able to influence strategic direction and partner with the businesses to deliver digital transformation, reimagining the business and work, agile, iterative delivery harnessing innovative digital, data, AI and technology capabilities. This role is a member of the Interconnectors Executive Committees and must be an effective business leader and executive as well as an IT & Digital leader. Willing to get into the details of what needs to be done while also being able to operate and communicate at a strategic level. Where relevant this role must be able to operate with the Interconnectors board(s).

What you'll do

• Strategic planning (ITSP), Creating and maintaining organisational-level strategies to align overall business plans, actions and resources with high-level business objectives. (L7)
• Financial management (FMIT), Managing the effective use and control of financial resources to support business strategies, compliance and risk mitigation. (L7)
• Innovation management (INOV), Identifying, prioritising, incubating and exploiting opportunities provided by information, communication and digital technologies. (L7)
• Information security (SCTY), Defining and operating a framework of security controls and security management strategies. (L6)
• Information Management (IRMG), Enabling the effective management and use of information assets. (L7)
• Risk management (BURM), Planning and implementing processes for managing risk across the enterprise, aligned with organisational strategy and governance frameworks. (L6)
• Governance (GOVN), Defining and operating frameworks for decision-making, risk management, stakeholder relationships and compliance with organisational and regulatory obligations. (L7)
• Delivery management (DEMG), Ensuring successful delivery of new or updated products and services through effective leadership and collaboration within defined delivery cycles. (L6)
• Business process improvement (BPRE), Creating new and potentially disruptive approaches to performing business activities. (L7)
• Organisational capability development (OCDV), Providing leadership, advice and implementation support to assess organisational capabilities and to identify, prioritise and implement improvements. (L6)
• Technology service management (ITMG), Managing the provision of technology-based services to meet defined organisational needs. (L7)
• Stakeholder relationship management (RLMT), Systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement. (L7)
• Supplier management (SUPP), Aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality. (L7)
• Performance Management (PEMT), Improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results. (L6)
• Employee Experience (EEXP), Enhancing employee engagement and ways of working, empowering employees and supporting their health and wellbeing. (L6)
• Organisational Facilitation (OFCL), Supporting workgroups to implement principles and practices for effective teamwork across organisational boundaries and professional specialisms. (L6)
• Professional Development (PDSV), Facilitating the professional development of individuals in line with their career goals and organisational requirements. (L6)
• Workforce Planning (WFPL), Strategically projecting the demand for people and skills and proactively planning the workforce supply to meet organisational needs. (L6)
• Budgeting and forecasting (BUDF), Developing and managing financial budgets and forecasts to enable effective decision-making and resource allocation. (L6)
• Cost management (COMG), Planning, controlling and analysing costs to enable the effective use of financial resources. (L6)

About you

• Extensive experience in a senior digital leadership role, relevant to the scale of the Interconnector businesses
• Demonstrated ability to set and execute digital strategies that drive business growth and innovation.
• Proven track record of leading large-scale digital transformation initiatives.
• Exceptional strategic thinking, leadership, and communication skills.
• In-depth understanding of emerging digital technologies and their potential impact on the organisation.
• Relevant academic qualifications in information technology, business administration, or a related field.
• This role requires a visionary leader capable of setting strategic direction, inspiring the organisation, and mobilising resources to effectively integrate information and technology strategies that support the organisation's mission and objectives.
• Can successfully operate at ‘C’ and Board level, forming strong relationships and engagement as needed across all levels of the Interconnectors
• Has good leadership, relationship, communication and presentation skills combined with a good track record of delivering digital and transformation.
• Experience of IT strategic, investment, product, project, service and platform delivery and planning ensuring alignment with business strategy and priorities
• Experience of working within a heavily matrixed organisation, with the ability to drive for results
• A good understanding of financial management, benefits management and realisation linked to business outcomes and results
• Degree-level qualification, preferably in an analytical or business-oriented discipline like information systems or industrial engineering, alternatively, an equivalent combination of education, training.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive, and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.

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What you'll get

A competitive salary of up to £77,0000 to £93,0000 – dependent on capability.

As well as your base salary, you will receive a bonus based on personal and company performance with on target being 20% (with a maximum of 40%) and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

More Information

The closing date for this vacancy is 22nd of September.  However, we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

 
DE & I statement 
 

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
 
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