Head of Portfolio & Performance

About us

Every day, we deliver safe and secure energy to homes, communities, and businesses, connecting people to the energy they need for their lives. Our expertise and track record position us uniquely to shape the sustainable future of our industry as the pace of change accelerates. To succeed, we must anticipate customer needs, reduce energy delivery costs, and pioneer flexible energy systems. This requires delivering on our promises and seeking opportunities for growth.

In IT and Digital, we collaborate closely with the diverse energy businesses within the National Grid group, revolutionizing operations through technology. Embracing modern methodologies and digital mindsets, we drive efficiency and bring new capabilities to internal and external customers as we lead the charge toward a carbon-free future.

Our work is critical, as National Grid powers millions of homes and businesses across the UK and US, and the technology we employ is vital to this task. The successful applicant for this position will play a crucial role in our mission, supported by our multicultural, customer-centric global team, with opportunities for professional development.

National Grid is hiring a Head of Portfolio and Performance.  This is a hybrid role that can be based out of the Warwick, UK or London, UK office.

Job Purpose

The Head of Portfolio & Performance Director is responsible for overseeing all IT and Digital portfolio and performance management for a business entity, aligned with the holistic business entity portfolio, value and benefits management, and the CIDO portfolio offices, including oversight and direction of portfolio governance, risk, compliance, quality and benefits management.

This role ensures alignment between the holistic business value stream(s), Digital and IT strategy and business objectives, optimising value delivery and managing the governance of IT and Digital investments. The role requires strong leadership, stakeholder engagement, strategic thinking, and governance expertise to ensure that digital investments and technology initiatives deliver the expected measurable business benefits. This role leads the development of the Business aligned IT and Digital Strategy from concepts through to the inception of investment plans, in line with both Business Entity and IT and Digital demands. Providing the end-to-end leadership for all IT and Digital investments within the Business Entity. Working alongside the Business Entity leadership and IT Delivery Centres to enable sustainable change across the both the local Business Entity and Global Organisation, being a technology thought leader, focused on the end user, ensuring the function is delivering safe, reliable and secure services and solutions.

This role ensures that the Business Entity IT & Digital portfolio performance is visible, measurable, managed and has quality reporting cadence to provide the central IT&D team data, insights and reporting for the Global CIDO visibility throughout the holistic IT & Digital portfolio and performance.

What You'll Do

• Portfolio Management (POMG), Developing and applying a management framework to define and deliver a portfolio of programmes, projects and/or ongoing services. (L7)
• Portfolio, programme and project support (PROF), Providing support and guidance on portfolio, programme and project management processes, procedures, tools and techniques. (L6)
• Strategic Planning (ITSP), Creating and maintaining organisational-level strategies to align overall business plans, actions and resources with high-level business objectives. (L6)
• Investment appraisal (INVA). Assessing the attractiveness of possible investments or projects. (L6) 
• Business situation analysis (BUSA), Investigating business situations to define recommendations for improvement action. (L6) 
• Financial management (FMIT), Managing the effective use and control of financial resources to support business strategies, compliance and risk mitigation. (L5)
• Demand management (DEMM), Analysing and proactively managing business demand for new services or modifications to existing service features or volumes. (L6)
• Delivery management (DEMG), Ensuring successful delivery of new or updated products and services through effective leadership and collaboration within defined delivery cycles. (L6)
• Innovation Management (INOV), Identifying, prioritising, incubating and exploiting opportunities provided by information, communication and digital technologies. (L7)
• Organisational facilitation (OFCL), Supporting workgroups to implement principles and practices for effective teamwork across organisational boundaries and professional specialisms. (L5)
  Governance (GOVN), Defining and operating frameworks for decision-making, risk management, stakeholder relationships and compliance with organisational and regulatory obligations. (L6)
  Stakeholder Relationship Management (RLMT), Systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement. (L6)
• Performance Management (PEMT), Improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results. (L6)
• Employee Experience (EEXP), Enhancing employee engagement and ways of working, empowering employees and supporting their health and wellbeing. (L6)
• Organisational Facilitation (OFCL), Supporting workgroups to implement principles and practices for effective teamwork across organisational boundaries and professional specialisms. (L6)
• Professional Development (PDSV), Facilitating the professional development of individuals in line with their career goals and organisational requirements. (L5)
• Workforce Planning (WFPL), Strategically projecting the demand for people and skills and proactively planning the workforce supply to meet organisational needs. (L5)
• Resourcing (RESC), Acquiring, deploying and onboarding resources. (L5)
  Budgeting and forecasting (BUDF), Developing and managing financial budgets and forecasts to enable effective decision-making and resource allocation. (L5)
• Cost management (COMG), Planning, controlling and analysing costs to enable the effective use of financial resources. (L5)
• Measurement (MEAS), Developing and operating a measurement capability to support agreed organisational information needs. (L5)

About you

• Experience of IT strategic, investment and programme planning ensuring alignment with business strategy and priorities
• Has good leadership, relationship, communication and presentation skills combined with a good track record of developing IT Programmes/business change.
• Can successfully operate at ‘C’ and Board level, forming strong relationships and engagement as needed across all levels of the Business Entity
• A good understanding of the business area within which they are operating
• A good understanding of current and emerging technology best practices and trends
• Experience of working within a heavily matrixed organisation, with the ability to drive for results
• A good understanding of financial management, benefits management, measurement and realisation linked to business results
• Good understanding and experience of governance, risk, compliance and controls of a portfolio, programmes, projects and products
• Degree-level qualification, preferably in an analytical or business-oriented discipline like information systems or industrial engineering, alternatively, an equivalent combination of education, training.

What you'll get

A competitive salary of up to £70,0000 to £80,0000 – dependent on capability.

As well as your base salary, you will receive a bonus based on personal and company performance with on target being 20% (with a maximum of 40%) and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

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More Information

The closing date for this vacancy is 22nd of September.  However, we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

 
DE & I statement 
 

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
 
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