Instructional Designer

About the role

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as an Instructional Designer, and find your superpower.

National grid is hiring an Instuctional Designer to design and develop training curricula and innovative learning solutions to effectively meet the learning needs of the workforce. The role will be leaning more towards designing training for our Strategic Infastructure business of National Grid.

As an Instructional Designer you will also be responsible for ensuring training content complies with all regulatory requirements and company policies. If you have previous experience within the creation and design of learning solutions and have excellent stakeholder management skills we would love to hear from you!

This is a hybrid position so you can enjoy working from home and our Eakring office.

However we do have learning sites in Tipton and Taunton so we are open to location as long as there is flexibility with meetings at Eakring as there will be an expectation to attend monthly meetings on site there.

What you'll do

• Produce high quality innovative learning solutions for clients and internal instructor staff.
• Monitor and evaluate instructional best practice and newly emerging learning technologies for their suitability to ensure that effective learning methods are incorporated into National Grid’s programmes.
• Collaborate with subject matter experts to create learning plans, detailed course outlines, and learning content.
• Obtain stakeholder approval of content to ensure that projects are innovative, well designed, accurate, and delivered on time.
• Manage learning technologies to ensure efficient operation and integration into course delivery.
• Manage client learning requests, multiple design priorities, deadlines, and projects efficiently.
• Stay current with e-learning technologies and tools, incorporating them into the design process to create dynamic and interactive training materials. Design web-based tools, eLearning and audio/visual solutions for a broad learning audience to ensure effective learning approaches and methods are embedded within National Grid.
• Evaluate and modify existing training programs and manuals to ensure continuous improvement and compliance with all regulatory, environmental, safety and contractual obligations.
• Manage vendor relationships regarding the design and development of training products to ensure adherence to standards and best outcomes for National Grid.
• Work closely with cross-functional teams, including trainers, subject matter experts, and other designers, to ensure seamless integration of training materials into broader learning initiatives.
• Develop exams and evaluations to assess the effectiveness of training and enable continuous improvement

What you'll need

• Instructional design work including adult learning methodology.
• Experience using eLearning authoring tools (e.g., Articulate Storyline, Vyond)
• Utilising a blended learning approach with modern learning technology and best practices.
• Familiarity with Learning Management Systems such as SAP SuccessFactors.
• Professional experience in a corporate learning and development environment.
• Project management experience.
• Previous supervisory experience and/or advanced education are considered a plus.
• Technical Electricity Transmission Operations experience and knowledge of safety policies, procedures, standards, and regulatory requirements (advantageous).
• Skilled in computer applications including Office 365 and digital authoring tools.
• Effective written and verbal communication skills.
• Ability to successfully prioritise and handle multiple complex tasks and projects

What you'll get

A competitive salary between £54,000 – 60,000 per annum– dependent on capability

As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

 You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

#LI-HA1 #LI-HYBRID

About us

National Grid is pioneering ways to decarbonise the energy system; from building interconnectors to allow the UK to share clean energy with our neighbours in Europe, to investing in renewable energy generation in the United States.

As one of the largest investor-owned energy companies in the world, National Grid is at the centre of a clean, fair and affordable energy future, where tackling climate change and reaching net zero is a key priority.

More Information

This role closes on 12th September 2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.