Title:  Team Co-ordinator - NESO

About the role

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.

We’re looking for an exceptional Team Delivery Coordinator to support a high-performing customer leadership team working at the centre of strategic transformation. This role will help connect the dots across a busy portfolio of work — providing coordination, clarity and pace so the team can focus on delivering meaningful change for customers. 

You’ll work particularly closely with the Customer Director, acting as a trusted anchor to help manage priorities, shape the rhythm of delivery, and ensure ideas translate into action. This role suits someone who is ambitious, steady but proactive, and highly organised — and who thrives in environments that move quickly and value good judgment over rigid process.

This role can be based from Wokingham or Warwick and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

About us

National Energy System Operator’s (NESO) mission is to facilitate the decarbonisation of Great Britain’s energy network and ensure the delivery of reliable, affordable, and clean electricity for consumers. We work with stakeholders across the whole energy industry to plan for future network needs, using a wider adoption of technology and changes in consumer behaviour, as well as ensuring we have the right markets, networks, and frameworks in place, to transform the way we operate tomorrow.

Join us, and let’s energise progress.

energy, our future, together.

About the National Energy System Operator (NESO)

In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.  

The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.

The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.

Key Accountabilities

• Drive the team’s delivery rhythm — planning meetings, tracking actions, and keeping priorities front and centre
• Coordinate work across customer strategy, experience, insight, and engagement functions
• Support the Customer Director in managing priorities, shaping next steps, and translating ideas into delivery
• Help simplify complexity — turning strategic intent into practical tasks and timelines
• Maintain shared tools, trackers, and plans to keep the team organised and focused
• Liaise across directorates to support joined-up delivery and reduce duplication
• Prepare team updates, reports and communications for internal and external audiences
• Spot risks or misalignment early — helping the team respond and adjust quickly
• Support healthy team culture by creating space for clarity, connection and momentum

About you

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:

• A natural organiser who enjoys helping teams focus, deliver and thrive
• Can confidently support a senior leader with a high-output, idea-driven working style — someone who moves fast, juggles a lot, and values someone who can help translate ambition into structured action
• Able to hold space between pace and clarity — helping prioritise without slowing things down
• Can flex between detailed coordination and broader delivery thinking, with strong judgment on when to step in or escalate
• Communicate clearly and positively — able to engage across all levels and bring people with you
• Have Exceptional organizational and time management skills, with clear, concise communication—both written and verbal.
• Ability to work independently and anticipate needs.
• Familiarity with productivity and collaboration tools (e.g., MS Planner, Slack, Notion).

What you'll get

A competitive salary between £43,000 - £45,000pa – dependent on experience and capability.

As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.

• Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table.
• Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.
  
  

More Information

This role closes on 31st August 2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. Interviews will be held 2nd or 3rd week in September

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. 

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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