Title:  Quality Project Manager

About the role

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.

We are looking for a Quality Project Manager. This role sits in the Strategic Energy Planning (SEP) Directorate, who oversees the development of a whole energy system approach that considers community and environmental interests, as well as safeguarding system resilience and minimising system cost. The role will look to build, implement and manage the SEP Quality Plan, which will apply to all Programmes with the Portfolio.

This role can be based from Wokingham, Warwick, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

About us

National Energy System Operator (NESO) has a key role to play in tackling climate change by transitioning GB’s electricity system to net zero. We already operate the fastest decarbonising electricity system in the world, with an ambition for zero carbon power operation by 2030 when there is sufficient renewable generation. We are also providing advice to the Government on achieving a decarbonised power system by 2030.

So, join the energy transformation and help shape the future.

Your energy, our future, together.

About the National Energy System Operator (NESO)

In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.  

The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.

The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

Key Accountabilities

• Lead the effort to build and implement the SEP Quality Plan to apply to all Programmes of SEP, including measures of quality throughout the operational processes
• Design and coordinate the cross-Programmes groups with the SEP leaders to define operational methods, standards and tools aligned with the Aqua and Green books wherever applicable, as well as standard processes and tools
• Define and execute the strategy to socialise and ensure their adoption, in connexion with the SEP Assurance team
• Establish feedback loops to capture lessons learned, user insights, and delivery performance metrics
• Work with the with the Quality Assurance lead to establish and monitor the continuous improvement process to ensure constant alignment between the standards and the operational requirements

About you

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:

• Strong organisational skills, able to work to tight deadlines and deliver as promised, ideally with experience of delivering within complex projects and managing consultants to deliver desired outcomes
• Experience of quality processes including the development of standards, methods and tools in the context of large Programmes and Portfolios, both for business-related and Programme management activities
• Experience of working in a complex stakeholder environment, shaping complex views into coherent outcomes
• Proven ability to build high quality relationships and using those to achieve the required outcomes
• Ability to develop self and direct reports to achieve their full potential
• Strong written and verbal communication skills, with a proven ability to communicate complex information in a way non-experts can understand
• Excellent time management skills, including the ability to successfully manage multiple activities and issues to set deadlines, including excellent administrative skills
• Knowledge of Performance Excellence, including operating a team meeting, developing robust plans for delivery

About what you'll get

A competitive salary between £55,000 - £65,000 – dependent on experience and capability. As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.

• Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table.
• Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.

More information

This role closes on 10th August 2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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